FAQ
We have answered common questions to help first-time guests feel at ease.
Please review the information below before your visit.
We have answered common questions to help first-time guests feel at ease.
Please review the information below before your visit.
- QCan I use the salon even if I am not staying at the hotel?
- A
Yes. Our salon is available to both hotel guests and outside visitors.
Enjoy a relaxing moment in the calm atmosphere of a hotel salon, away from the busyness of everyday life.
- QDo I need a reservation?
- A
We recommend making a reservation in advance so we can guide you smoothly.
Reservations can be made online or by phone.
- QWhich treatment should I choose?
- A
You can choose a treatment based on your condition and preferences.
For overall fatigue, we recommend Body Care. For deeper relaxation, Aroma Treatment is ideal. If you feel muscle stiffness, Body Stretch is recommended, while Aroma Foot Care is suitable for tired legs and feet.
For guests seeking a more luxurious and special experience, we also offer HARNN Treatment and the HARNN Signature Package.
- QHow should I choose the treatment duration?
- A
Available durations vary by treatment, with 60-minute, 90-minute, and 120-minute courses as the main options.
A 60-minute course is recommended for first-time guests or those looking for a short refresh, while 90 minutes or longer is ideal for a more relaxing experience.
Some treatments also offer extensions or optional add-on menus.
- QDo I need to prepare anything before my visit?
- A
If you have any concerns before your visit, please feel free to contact us in advance.
If you have questions about choosing a treatment or visiting the salon, please contact us when making your online reservation or by phone.
- QCan I change or cancel my reservation?
- A
If you need to change or cancel your reservation, please contact us as early as possible.
For details, please check the online reservation page or contact us by phone.
- QIs English support available?
- A
English support is available.
If you have any concerns, please let us know when making your reservation.